The Future Vision News Letter: May 2004
Vormittag Associates Inc
www.vaisw.com
Vormittag Associates Inc

System 2000 User Conference

Plans are under way for our biggest and most informative User Conference ever! Over the years, our attendees have reported that this event has provided them with invaluable educational and networking opportunities. The breakout sessions provide useful information regarding the latest development of VAI's software products and specific topics to help customers improve their distribution, manufacturing and retail operations. In addition, dynamic industry speakers, IBM hardware experts, and third party software vendors can help you unlock the potential of your existing investment and discover the keys to your success. We invite all of our customers to join us September 30th - October 2nd at Caesars Palace in Las Vegas, NV for this not to be missed event!

Conference Keynote Speaker:

Jack Shaw
Jack Shaw

VAI is pleased to present Jack Shaw as this year's Keynote Speaker. Jack is an internationally recognized business speaker, author and authority on leveraging technology to enable winning business strategies. In this powerful keynote session, Shaw will reveal how we can gain key insights on implementing the right business practices, increase revenue, cut costs, improve customer service and maximize productivity. Jack will show us how to shake off the cobwebs of traditional business thinking and understand the critical difference between "doing the best we can under the circumstances" and "owning the business." Having met CEO's and senior executives at leading businesses of all sizes and industries across the country, Shaw has seen first-hand just how these companies are not merely surviving, but thriving -- even in this difficult economy.

On Thursday evening, VAI will host our annual Customer Appreciation Dinner. Attendees will have the opportunity to meet with the VAI team and network with other System 2000 customers and third-party software vendors.

2004 Conferences:

2004 NAED Annual Meeting

Join us at NAED's Champion Expo, May 17th at the San Francisco Marriott, San Francisco, CA. Meet and greet with Major League baseball players and pose for autographed photos. Stop by our booth and learn how companies in the electrical industry have used IBM and VAI solutions to reduce costs, gain customer loyalty, and increase profits.

American Lighting Association Annual Conference

Visit our booth at the annual ALA Conference May 15th-18th at the Westin La Poloma Resort & Spa in Tucson, AZ. Find out how our customers in the lighting industry have utilized IBM and VAI solutions to increase productivity, experience greater flexibility and improve customer service.

ISMA ISCON Industrial Supply Convention

Join us at the ISMA / I.D.A. Spring Convention, May 23rd-24th at the Gaylord Palms Resort & Convention Center in Orlando, FL. Stop by our booth and find out how IBM and VAI solutions have benefited our companies in the manufacturing and distribution industries.

VAI Extends Service Offerings

New for 2004 are a variety of services offered by the VAI Technical support team. Bob Giustino, Vice President of Operations stated, "Our customers are demanding a one stop shop for services in addition to the need for a completely integrated Enterprise system. They want a total solution including hardware, software and services from one supplier. Considering that all of these technology components need real time integration, this makes the most sense."

As Web related activities such as e-business, and Portal and Java Portlet Development continue to evolve, the trend is to integrate these applications into the enterprise system, and to have a technology team that can seamlessly provide support throughout the enterprise. Other technical support requirements are also in demand in areas including web support, network support, communications, security, software compliance, virus protection, disaster recovery, warehouse management, customer relationship management and iSeries performance and tuning.

Pfister Hybrids Puts System 2000 Warehouse Pro To Work

Pfister Hybrids

From humble beginnings, Pfister Hybrids has grown to become one of the top seed corn companies today. Located in El Paso, Il, Pfister has representatives throughout the corn belt and continues its role as a leader in the field, in testing and innovation. From Lester's first hybrids to today's top genetics, Pfister is a company dedicated to serving its customers and earning customer loyalty.

Pfister Hybrids began using System 2000's warehousing software (Warehouse Pro) earlier this year to address existing challenges they were facing. Perhaps their biggest challenge was getting orders picked, packaged, and shipped in a timely manner. Previously, orders were picked and packaged for next day shipping, and everything was manual. Because of System 2000's warehouse automation, picking is more effective, and Pfister is typically prepared to ship their product the night prior to delivery. In addition to timelines, the warehouse automation enables Pfister to improve their order accuracy.

John Tutle, Controller at Pfister Hybrids stated, "Warehouse Pro's wireless hand held capabilities dramatically improved both efficiency and accuracy throughout the warehouse. What our customers order is what our customers get. We are winning over our biggest competitors."

For more information on Pfister Hybrids visit their website at www.pfisterhybrid.com.

Turtle Wax Polishes up their Enterprise with VAI's System 2000 Software

Turtle Wax

Turtle Wax, a Chicago based manufacturer of automotive car products, has joined the growing list of System 2000 users. After a 3-year search for an integrated ERP application, Turtle Wax selected System 2000 because of its ease of implementation, world class integration, outstanding application functionality, and industry leading support. Turtle Wax will be implementing the financials, distribution, warehousing, customer relationship management, and manufacturing modules. In addition to their automotive car care products, Turtle Wax manufactures a line of automotive performance products including Marvel Mystery Oil. Turtle Wax also owns a number of car wash/automotive appearance centers in the US. For more information on Turtle Wax, visit their website at www.turtlewax.com.

Ray Shuhet Retires

Ray and Donna Shuhet
Ray and Donna Shuhet
Ray Shuhet is retiring after 30 years of outstanding service with IBM and 12 years with VAI. In 1962, Ray began his career with IBM as office products salesman in the IBM Products Division. In 1972, Ray joined the Computer Division selling IBM computers. In 1992, Ray joined VAI as a Marketing Representative, and has been responsible for the sale of all IBM hardware systems to VAI customers. VAI thanks Ray for his hardwork and dedication through the years. Best wishes to Ray and Donna for a great retirement. Congratulations Ray!

VAI Welcomes New Technical Support In Chicago

In order to keep up with the increased demand in the Midwest, VAI has relocated to a larger office to accommodate three additional programmers, Brian Shaw, Mike Kardas and Kim Schunke. Bob Giustino, Vice President of Operations, stated, "We welcome our new VAI teammates and look forward to working with them. With their collective skills, they represent the best technology workers available in the marketplace to support our extensive and growing population of System 2000 customers. I'd like to extend my best wishes for their success in the future."

VAI Welcomes New Sales Personnel In New York

Joe Dimora Becomes VAI's New Inside Marketing Representative

Joe Dimora has joined the VAI sales team as an inside marketing representative in the New York office. With 21 years of experience in the wholesale distribution, retail and automotive industries, his focus will be on inside sales support and assisting in the development of quality leads for the sales team. Joe Scioscia, Vice President of Sales commented, "We're happy to have Joe on board, his industry experience enables him to provide an immediate impact in our lead generation capabilities."

John Muoio Becomes VAI's New Hardware Sales Representative

John Muoio will be replacing Ray Shuhet, who is retiring, as VAI's Hardware Sales Representative. John's background includes 10 years with IBM and 10 years experience with IBM Business Partner firms. He will be reaching out to VAI customers with up to date IBM offerings in addition to the latest VAI software product information and will focus on the current and future hardware requirements of VAI customers. Joe Scioscia, Vice President of Sales stated, "John is a great addition to the VAI sales team, his IBM background and in-depth hardware knowledge will be a great asset to our customers in helping them get the most out of their technology investment."

Lois Inquanta Joins VAI Sales Support Team

Lois Inquanta has joined VAI's sales support team and will provide administrative assistance to execute and track VAI marketing campaigns and events. Vince Taravella, Director of Channel Sales & Marketing, stated, "As part of IBM's ISV Advantage Program, it has become increasingly important to report all our sales and marketing activities to IBM. Lois will be a big asset in helping us achieve that goal."

Ariana Tolins Named Sales Support Representative

Ariana Tolins has recently been promoted to Sales Support Representative at VAI. As a sales support team member, Ariana will provide administrative support to the sales team, help with marketing activities and conferences, and provide database management assistance to ensure the proper tracking of customers and leads. Congratulations and best wishes Ariana!

High Availability / Disaster Recovery

If your company is like many others today, the amount of downtime that you can afford is rapidly shrinking - perhaps it's down to zero - making the job of keeping mission-critical data available to users increasingly difficult. An essential weapon in today's battle against downtime is a full-featured high availability solution. One that replicates critical objects to single or multiple remote nodes in order to prevent downtime during unplanned events such as system failures and disasters, as well as during planned downtime events like daily backups, hardware upgrades, and OS upgrades.

To learn more about what High Availability can do for your organization, contact John Muoio at 1.800.385.7535.

New Technical Review Bulletin

VAI's announces the development of a new technical bulletin, designed to provide our customers with the latest information about System 2000 Enterprise Management Software; including training offerings, answers to frequently asked questions, product enhancements, documentation, and help desk services. In addition, the bulletin will feature useful System 2000 hints and tips.

Knowledgeable VAI personnel in the hardware, research and development, documentation, training, help desk and web development sectors have teamed up to keep VAI customers informed of the latest technical advancements. These team members had a goal in mind, to share important information to ensure customer success.

Watch for the debut of the System 2000 Technical Review on the VAI website. Coming Soon!


System 2000 Dealer Conference

All VAI dealers are invited to Caesars Palace, Las Vegas on September 27th - September 28th to attend the 2004 VAI Dealer Conference. In addition to previewing the many new features in System 2000, our new format will include more in-depth discussions on winning marketing strategies, beating the competition, and will provide executive education on successful solution selling. In the past, this event has been limitless in providing System 2000 Dealers with co-marketing strategies they need to achieve long-term success.

Please mark your calendars for this exciting event. We look forward to seeing all our Dealers at Caesars Palace in September.

Caesars Palace Las Vegas, NV
Caesars Palace Las Vegas, NV

Dealer Conference Highlights:

  • IBM guest speakers will educate you about the NEW eServer i5 announcements and the latest industry trends.
  • VAI experts will take you through the myriad of new features in the System 2000 Release 3.7.3 and review our future development plans.
  • VAI will introduce our new System 2000 Portal offering that offers user based content over the web to maximize productivity.
  • Learn about the major enhancements in our Order Entry application that offers a whole new look and increased functionality.
  • View demonstrations from existing and new third party vendors that can help you increase software and services revenue.
  • Review competitive offerings and learn how to outshine the competition.
  • Hear about new VAI success stories and our growth in the Distribution, Manufacturing, and Retail markets.
  • Learn powerful Solution Selling Techniques that can help you quickly diagnose a prospect's business issues.
  • Network with other VAI Resellers and discuss winning marketing strategies.

VAI Association Member Update:

The American Lighting Association (ALA)

As a member of ALA, VAI is a vital part of a growing trade association that is pro-actively working to build and strengthen the lighting industry. VAI has been very active with lighting association members for years, and has a significant user population of retail lighting stores and lighting distributors / manufacturers.

The American Supply Association (ASA)

VAI is active with ASA, a national organization serving the Plumbing, Heating, Cooling and Piping (PHCP) and Industrial Pipes, Valves and Fittings (PVF) industry. For over 30 years, ASA has provided the forum for PHCP & PVF wholesale distributors and their vendors from around the country to discuss critical issues facing them. Together, ASA members can influence the future success of the PHCP/PVF channel, and develop new ways to improve profitability and effectiveness. VAI has a large number of HVAC distributors using System 2000 very successfully. Bob Giustino, Vice President of Operations, commented, "The features of System 2000 really fit the HVAC industry very effectively, from our customer service through purchasing, warehousing and on-line ebusiness applications, the results have been just fantastic."

The HIDA Educational Foundation

VAI is also active with the HIDA Foundation Associates Program. The Foundation is dedicated to improving the efficiency and effectiveness of medical product distributors and the healthcare supply chain through education and research. VAI has been active in the medical distribution area for many years and has had great success in this area.

The Industrial Supply Association (I.D.A.)

I.D.A. represents more than 1,000 distributor locations in North America and Europe. I.D.A. has maintained a century-old supplier partnership with the Industrial Supply Manufacturers Association (ISMA). This partnership brings industrial distributors and a broad base of MRO manufacturers together to develop solutions and provide assistance to help respond more effectively to the needs of our customers. VAI supports industrial distributors worldwide with great success.

American AGCO, Inc. Replaces HP3000 with New IBM iSeries and VAI System 2000 Software

American AGCO

American AGCO, Inc. a major supplier of feed ingredients and manufactured feed products to the livestock market since 1936 has selected the IBM iSereis platform and VAI's System 2000 Software to replace their HP3000 system. Every business starts with a simple idea. At American AGCO, Inc., simple - is the idea. With a solid tradition built on a dedication to excellence, and "anticipating" customer needs, rather than merely responding to them. From the beginning, Tony Duclos, Sr., founder of what is now American AGCO, Inc., knew the true value of a "customer-driven" organization. In 1936, he created the South St. Paul Feed & Oil Company. Strategically located between the livestock yards and local rail transit lines, this predecessor to American AGCO, Inc. provided just what the agricultural community needed: a convenient and affordable distribution and supply center. We are delighted to add American AGCO, Inc. to our growing list of VAI customers. For more information on American AGCO, Inc. visit their website at www.ameragco.com.

VAI Expands Operations

VAI is expanding operations with new hires, office expansions and more product offerings. VAI's Orlando office has increased in size with the addition of two technical support personnel. The Chicago office is also expanding with the recent hiring of three additional programmers. And VAI's New York corporate offices have also increased in size with the expansion of the marketing department plus a separate new area designated for web related development and support.

Bob Giustino, Vice President of Operations, stated, "First quarter total activity is brisk. We've become a one-stop shop for many of our customers worldwide. Our technical support team provides services for enterprise software support and help desk, e-business, web development, and portal integration, warehouse management, customer relationship management and sales force automation. In addition, our technical support team provides network support, communications and iSeries performance tuning. Other services include software compliance, virus protection and disaster recovery. These important services are available at our customer's location or remotely through VAI's web based support option."

Giustino continued, "Our customers are utilizing technology more than ever before to improve efficiencies and customer service, and we definitely see this trend continuing. Most importantly, the VAI research and development team is hard at work updating our family of System 2000 products and developing new and exciting web based portal and java based web applications that will be unveiled at our VAI user conference, being held in Las Vegas, September 30th - October 2nd."

Rob Jones Is Welcomed Home From Iraq

Major David Menegon and Major Rob Jones
In a recent photo taken in
Ar Ramadi, Iraq fellow officer
Major David Menegon
and Major Rob Jones
Major Robert Jones, military reservist for the U.S. Army and VAI project manager, left for active duty January 2003. Rob was initially stationed in Fort Bragg, North Carolina before his deployment to Iraq in April 2003. Major Jones stated, "It's great to be home, although I miss my buddies who are still on active duty in Iraq". Jones continued, "It seems like I never left VAI, and my work schedule is keeping me busier than ever before". Bob Vormittag, President of VAI and a member of the Employees Support of The Guard and Reserves, (ESGR) commented, "We missed Rob and it's just great to see him home safe and sound. We're all proud of his service and we're happy to be working with him again".

IBM Announces New Line Of eServers

IBM announced a new line of eServers this week. New for 2004 is the powerful i5 series boasting the latest Power5 architecture. The i5 offers a dramatic improvement in price / performance while taking advantage of the latest trends. Now, you can run i5/OS, Linux, AIX 5L and Windows in a single server. This new environment can be integrated with IBM's WebSphere Portal and provides the option of activating Capacity On Demand. All of this plus much more with a starting price of just $11,000.00.

VAI Wins IBM's iSeries ISV New Customer Challenge Sales Contest For 2nd Half Of 2003

Vince Taravella
Vince Taravella
VAI Director of Sales & Marketing
Cruise recipient

VAI is pleased to announce that it has won the coveted iSeries Sales contest being sponsored by IBM for 2003. Joe Scioscia, Vice President of Sales stated, "Our commitment to IBM and the iSeries has really provided our customers with a world class solution. We're keeping pace with what our customers really want, a totally integrated Enterprise Solution with support from one vendor."

Joe Rueda, Business Unit Executive for IBM stated, "We are pleased to announce that VAI has won the iSeries New Customer Challenge for the second half of 2003. iSeries and VAI have a long history of helping new customers manage their toughest business challenges with an easy to manage, proven solution. With the announcement of i5, the next generation iSeries, and our partnership with VAI, we plan to once again significantly expand the number of net new customers in 2004."

The contest winner receives a 7-day all expenses paid trip to the Mediterranean aboard the Radisson cruise ship Seven Seas Voyager. Ports of call include Nice, Monaco, Rome, Sicily, the Greek Islands, Turkey and Athens. Scioscia (VAI) continued, "We're delighted to be a winner of this challenging contest. Our Director of Channel Sales and Marketing, Vince Taravella, will be taking the Mediterranean cruise. He was nominated by the entire sales team based on his contributions to the VAI sales effort throughout 2003." VAI is already hard at work marketing the new i5 with IBM and looks forward to another great year of activity.

Radisson Seven Seas Voyager
Radisson Seven Seas Voyager

Introducing IBM eServer i5® & i5/OS ™

POWER5 servers are the industry's most powerful and flexible servers, running multiple operating environments simultaneously and dynamically adjusting to changing requirements. Exactly what you need to simplify IT infrastructure, drive down costs and drive up productivity in today's on demand world.
IBM eServer i5
  • The next generation of iSeries™ servers
  • First POWER5™ processor-based servers in the industry
IBM i5/OS V5R3
  • The next generation of OS/400®
  • Builds on and extends the capabilities of OS/400 V5R2
Simplify Your Infrastructure
  • Run i5/OS, Linux, AIX 5L™ and Windows® Server in a single server
  • Share resources, maximize utilization with IBM Virtualization Engine™
  • Manage infrastructure with IBM Director Multiplatform
Integrate To Innovate
  • Exploit i5/OS integration with IBM software
  • Personalize application access with WebSphere® Portal
  • Foster interaction and collaboration with Lotus® Workplace
Deliver Without Disruption
  • Extend Capacity on Demand leadership with Memory & Reserve CoD
  • Strive for continuous operations with fault tolerant technologies
  • Deliver robust, open database solutions with IBM DB2® UDB

Vormittag Associates, Inc.
120 Comac Street
Ronkonkoma, New York 11779
(631) 588.9500 n FAX (631) 588.9770
Toll Free: 1.800.824.7776
sales@vaisw.com